Cancellation and refund

Canceling an order before the vendor accepts it

On the summary page of his order located in his dashboard, the user can ask for the cancellation. 

The admin received a cancellation request by email when a customer asks for cancellation via the cancellation request form. 

Canceling an order after the vendor accepted it

If the goods have already been shipped, free to the admin to see how he wants to settle the dispute but no automatic process allows him to do this via Kreezalid.