General settings
- Choose the language of your marketplace
- Choose your marketplace currency
- Manage the delivery/shipping methods of your marketplace
- Set up your marketplace fees
- Manage users' reviews
- Set your marketplace in Maintenance mode
- Manage order types on your marketplace
- Manage my marketplace timezone
- Set up Google Search Console within your Kreezalid platform
- Setting up Google Analytics
- Setting up Google Tag Manager
- Manage reviews
- Ho to import your database (users and/or listings)
- Webhook
- Add a Facebook pixel to your Kreezalid marketplace
- Add Mailchimp Signup Forms (add a pop-up or embedded form)
- Install Hubspot tracking code
- How to set your commission fees
- All articles
- Manage my listings categories
- Manage my listing attributes
- Product variants
- Listings geolocation
- Add help on your listing creation form
- Sorting listings
- Manage listings on Homepage
- Manage prices on your listings
- Delete a listing
- Display a listing on the homepage
- Stock / Quantity Management
- Manage listings' availabilities on a calendar
- Create a listing
- Moderate listings
- Add a video on a listing
- Set minimum quantity per order
- All articles
- Upload your logo
- Manage navigation menus
- Add a video on the homepage
- How to customize your listing thumbnails
- Support for theme
- Add a Custom Font
- Integrate your instagram feed
- Add HTML to your online marketplace
- Modify your theme using custom code
- Manage images
- Edit your templates using the Theme editor
- All articles
- Create and manage user groups
- Create and manage user attributes
- Add video on users' profile
- How to use webhooks on Kreezalid
- Accept / moderate users registration
- Delete a user group
- Add fields in the signup form or the profile form
- All articles
- Understand how to manage processing orders
- Processing orders on selling products mode marketplaces
- Processing orders on services/rental mode marketplaces
- Processing orders on marketplaces with no transaction
- Manage different types of transactions - Multi Order Type
- Cancel and refund an order
- Processing orders on digital assets mode marketplaces
- All articles
- Understanding payment management with Stripe
- Create a Stripe account
- How to run a test transaction with Stripe
- Connect your Stripe Connect account to Kreezalid
- The Buy / Book button has disappeared
- Update webhook endpoints for Stripe
- All articles
- Manage your marketplace domain name
- Set up your domain name with Gandi
- Multiple domain names
- All articles
- Manage payments with Mangopay
- Create a Mangopay account
- Connect your Mangopay account to Kreezalid
- All articles
- Use Paypal For Direct Payments On Your Marketplace
- Understanding escrow payment on online marketplaces
- All articles
- How to add a consent message to cookies on your marketplace and what cookies are used on Kreezalid
- All articles
- Help Center
- Orders management
Orders management
Understanding how orders work in Kreezalid is an important part of running your online marketplace business. After a customer places an order (buying a product or booking a service), it appears in the Transactions area of Kreezalid.
You can manage all the orders passed on your marketplace in the Transactions section of your admin panel.
In this chapter :
- Understand how to manage processing orders
- Processing orders on selling products mode marketplaces
- Processing orders on services/rental mode marketplaces
- Processing orders on marketplaces with no transaction
- Manage different types of transactions - Multi Order Type
- Cancel and refund an order
- Processing orders on digital assets mode marketplaces