Get started on Kreezalid

What is Kreezalid

Kreezalid is an online solution that allows you to create in a few minutes a functional and customizable marketplace. Kreezalid allows you to connect multiple vendors and buyers, customize your marketplace, accept online payments, track orders placed on your site, all in a few clicks.

The idea: to get you started without lwaisting your time or losing all your savings. To learn more, discover our story and our commitments.

How can I tell if Kreezalid is the solution for me?

The best way to know if Kreezalid can meet your need is to try it! You have 14 free trial days to test all of Kreezalid's features (Starter plan). Throughout your trial, you are accompanied by tips and tutorials that will help you take control of the solution.

How to install Kreezalid?

Kreezalid is a software that can be used directly online. This means that no installation is required and that Kreezalid works with all operating systems (including Windows and MacOS). We host Kreezalid so you do not have to worry about installing, updating, or maintaining the solution or a server.

Does that answer your question? Start today   Create my marketplace

Is there a setup fee?

No. None of our packages require setup fees.

Do I have to provide my credit card number to get started?

No. You can subscribe and use Kreezalid for 14 days without providing your credit card details. It's only at the end of your trial or when you decide to launch your marketplace that you will need to choose a package and enter that data.

Who owns the source code of my marketplace?

The Kreezalid service is a proprietary solution, so you do not have the source code. You may not extract or use it for illegal or commercial purposes.

Nevertheless, you remain the sole owner of what makes the real value of your marketplace: content, user data and transaction data. You remain the owner of all media elements and texts that you will integrate to your platform (logo, pictograms, images, text ...). Kreezalid provides export tools that allow you to retrieve your data and migrate to another platform at any time.

  Specific developments that you make as part of using the Kreezalid API remain your entire property.


My account

How to choose my Kreezalid subscription?

Kreezalid comes with 3 plans adapted to the different stages of evolution of your marketplace

Starter

This package allows you to get started quickly and guarantees you from the start a functional and ready-to-sell marketplace. Starter is ideal for launching a powerful MVP. Payment and the possibility of using your domain name are included from the start.
Learn more   

Growth

You work as a team and want to improve the customer experience in your marketplace? In addition to Starter Plan features, Growth includes more admin accounts and customization of all transactional emails.
Learn more   

Advanced

You have an existing business or a strong ambition? Ideal for international marketplaces, managing a strong community of users, Advanced also includes a personalized monthly support with a project manager, on technical and business purposes.
Learn more   

Does your project require specific support?    Discover Kreezalid Bridge

How to pay my subscription?

After or during your trial period, you can choose at any time a package that will allow you to officially launch your activity.

To subscribe to one of our plans, go to our pricing page or in your dashboard on the page Invoice. Subscription is payable by credit card.

Do I have to pay VAT?

  Kreezalid rates do not include VAT.

  • If you are an individual in the European Union or a French company (micro-enterprise included), the VAT of your country will be added to the price.
  • If you are a European Union company, non-French, with an intra-community VAT number, no tax applies.
  • If you are a company or an individual outside the European Union, no tax applies.

Can I cancel my account anytime?

Yes. If you find that Kreezalid is not the best marketplace platform for your business, you can simply suspend your account by making a request to our team at hello@kreezalid.com.

What is the duration of each plan?

All Kreezalid packages are renewable monthly, unless you choose an annual or bi-annual package. Annual and bi-annual packages are payable at once.

Do you offer discounts on your packages?

Yes. We offer a 20% discount on annual packages and a 20% discount on bi-annual packages. These packages are payable in advance.

Can I change my plan?

Yes. You can upgrade to a higher or lower plan at any time.

What fees apply to the use of bandwidth?

None. All Kreezalid packages include unlimited free use of bandwidth.

Do I need a hosting service provider?

No. All our packages include secure and unlimited hosting.

What is Kreezalid's policy regarding the management and security of personal data and the GDPR?

We secure the management of users' personal data on several levels:

  • Hashing passwords
  • Secured hosting
  • Payment information never passes on our servers and is directly managed by our payment providers (Mangopay, Stripe Connect, Lemonway Collect)
  • At any time you can extract the data of a user to allow him to exercise his right to read
  • At any time, you can delete a user account if the customer requests it thanks to an option visible from his dashboard

Set up my marketplace

What kind of product or service can I offer in my marketplace?

It's up to you to choose which articles or services you want to offer in your marketplace.

Nevertheless, you may not use the Kreezalid service for illegal or unauthorized purposes and you may not, in using the Service, violate any applicable laws in your jurisdiction. You must comply with all applicable laws, rules and regulations in your juridiction. See the rules for using the service.

Can I use my own domain name?

Yes. You can use your own domain name from our first package. We provide a mykreezalid.com domain name during and after your trial period.

  It is necessary to choose a plan and to subscribe to it to be able to use your own domain name.

I already have a site, can I import my data into Kreezalid?

Yes, absolutely. Our team is at your disposal for any database import request. The main elements to define are the structure of the existing database, and what data you want to recover (users, ads, orders, others?).

You want to import your database in Kreezalid write us here: Request the import of my database

What languages are available?

Kreezalid is available in French, English and Danish. The administrator dashboard is available in French or English.

I can not find the language of my choice, how can I do?

You can not find the language you want on Kreezalid? Become a contributor and help us meet your needs faster!

I wish to propose a new language

   From the plan Advanced, you can enjoy multilingual features on your marketplace!

Which currencies are available on Kreezalid?

Kreezalid offers the devices supported by the payment provider you choose from Mangopay, Stripe or Lemonway.

  •  The currencies supported on Mangopay :
    EUR, GBP, CAD, SEK, NOK, DKK, CHF, ZAR, PLN, USD, AUD
  •  The currencies supported on Stripe :
    +135 currencies
  •  The currencies supported on Lemonway :
    EUR, GBP, CHF, USD, CAD, AUD, JPY, plus 15 other European and international currencies

If I can not find the specific features of my project, can I do my own development?

If Kreezalid is the ideal solution for an MVP, we also wanted to think our solution to accompany you in the long run. That's why we're working on two major components that give Kreezalid scalability to match your ambitions:

  • The Kreezalid App Store
    This plugin library aims to offer bespoke tools to your marketplace. This catalog of free and paid applications is at your disposal to customize your marketplace as you wish. See all available apps and those to come   

  • The Kreezalid API
    The purpose of the Kreezalid API is to allow you to make custom developments in your marketplace. You want to complement the features present natively on Kreezalid and want to set up a unique universe for your users, this API will be your gateway.

How can I get help on setting up my marketplace?

When you start on Kreezalid, we have a number of tools at your disposal to help you get started.

For any question, need assistance or suggestion, you can:

Does Kreezalid provide the legal terms of my marketplace?

The general conditions of sale and use are specific to your business and your business model, so we do not provide this type of documents. Nevertheless, if you need help on this topic, here are some useful resources:

Does the Kreezalid solution include tools for SEO?

Kreezalid is an SEO-friendly solution that includes:

  • Fields to complete your metadata directly in your dashboard
  • Ability to include a Google Analytics tracking code
  • URL rewrite
  • Automatic Sitemap
  • Rich snippet on ads
  • Optimized page loading time
  • etc.
  Kreezalid includes a blog
Having a blog is a great way to create a trusting relationship with your users, and to develop the credibility of your brand. The idea is to deliver a qualitative content, useful for your audience and that will allow you to gain more visibility for your marketplace.


Optimize the SEO of your marketplace with content marketing   

Can I create a mobile app with Kreezalid?

Yes, absolutely. With our REST API, in JSON, you can manage users, products and orders, which will allow you to easily offer a mobile application. If needed, our partners are there to help you develop your mobile application.

Payment Solutions

Kreezalid does not take any fees on payments made on your platform, we simply charge a subscription without commission. The only fees on payments are those of the payment solution you choose for your marketplace (Mangopay, Stripe Connect or Lemonway).

Mangopay Fees

  • 1.4% + 0.18 € (instead of 1.8% + 0.18cts)
>> To create your Mangopay account with Kreezalid
Stripe Connect Pricing

  • 1.4% + 0.25 € (or equivalent currencies) for European cards
  • 2.9% + 0.25 € (or equivalent currencies) for non-European cards
>> Learn more about Stripe Connect