Terms and Conditions
By signing up for Kreezalid services or any of the services of Saasify FZCO or its affiliates, you agree to be bound by the following terms and conditions (“Terms and Conditions”). The services offered by Saasify FZCO under these Terms and Conditions include various products and services to help you create and manage a multi-vendor marketplace. Any such services offered by Saasify FZCO are referred to in these Terms and Conditions as the “Services.” Any new features or tools added to the current Services shall also be subject to these Terms and Conditions. You can review the current version of the Terms and Conditions at any time at https://www.kreezalid.com/tos. Saasify FZCO reserves the right to update and change the Terms and Conditions by posting updates and changes to the Kreezalid website. You are advised to check these Terms and Conditions periodically for updates or changes that may affect you.
You must read, agree with, and accept all of the terms and conditions contained in this Terms and Conditions agreement before you may become a Kreezalid user.
Last updated: August, 06, 2024
These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with the https://www.kreezalid.com/ website (the "Service") operated by Saasify FZCO, with its principal office at Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates ("us", "we", or "our").
Please read these Terms and Conditions carefully before using the Service.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
These Terms of Conditions may be available in languages other than English. To the extent of any inconsistencies or conflicts between these English Terms of Service and Kreezalid’s Terms and Conditions available in another language, the most current English version of the Terms of Conditions will prevail.
1. Purchases
The person signing up for the Service will be the contracting party (“Account Owner”) for the purposes of our Terms of Conditions and will be the person authorized to use any corresponding account Saasify FZCO may provide to the Account Owner in connection with the Service.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your credit card number, the expiration date of your credit card, and your billing address.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and (ii) the information you supply to us is true, correct, and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons, including but not limited to product or service availability, errors in the description or price, error in your order, or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
You acknowledge that PayPal or Kreezalid Payment provided by Stripe will be your default payments gateway(s) and that it is your sole responsibility as the Account Owner to activate and maintain these accounts.
You understand that your Account information (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit Card information is always encrypted during transfer over networks.
2. Availability, Errors, and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
3. Technical Support
Technical support is only provided to paying Account holders and is available via email or other specified support channels.
4. Subscriptions and Fees
Paid Accounts are subject to fees based on the account type you've selected. For renewals, Kreezalid will automatically charge your payment method for the then-current fee for your account type, plus applicable taxes. All payments are non-refundable. To the extent that payment mechanisms are provided through third parties, you agree that Kreezalid will have no liability arising from the acts or omissions of such third parties.
Subscription fees will be paid in advance and billed in either monthly or annual cycles, based on the type of subscription plan you select.
To continue your subscription, your Account will renew automatically under the same terms unless you cancel before the renewal date. You may cancel your Subscription renewal either through your online account management page or by contacting Saasify FZCO customer support.
A valid payment method is required to process payments for your Subscription. You shall provide Saasify FZCO with accurate and complete billing information, including your full name, address, state, postal code, telephone number, and valid payment method information. By submitting such payment information, you authorize Saasify FZCO to charge all fees incurred through your account to any such payment instruments.
5. Free Trial
Saasify FZCO may, at its sole discretion, offer a Subscription with a free trial for a limited time. You may be required to enter billing information to sign up for the Free Trial. If you enter your billing information, you will not be charged until the Free Trial expires. On the last day of the Free Trial period, unless you cancel your Subscription, you will be automatically charged the applicable fees for your selected Subscription type.
6. Fee Changes
Saasify FZCO, in its sole discretion, may modify Subscription fees. Any fee changes will become effective at the end of the current billing cycle. Saasify FZCO will provide you with prior notice of fee changes to allow you to cancel your subscription if desired.
7. Refunds
Kreezalid does not provide refunds. Refund requests for subscriptions may be considered by Saasify FZCO on a case-by-case basis and granted at the sole discretion of Saasify FZCO.
8. Renewal/Cancelation
Paid Accounts renew automatically unless canceled by the end of the current subscription period. You can cancel your account anytime by contacting customer service at support@kreezalid.com. Cancellation is effective immediately, and no refunds are issued for fees already paid.
9. Accounts
You must be 18 years or older or at least the age of majority in the jurisdiction where you reside or from which you use the Service.
To access and use the Service, you must register for a Kreezalid account (“Account”) with accurate information, including your full legal name, current address, phone number, and a valid email address. Failure to maintain accurate Account information may result in suspension or termination.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Saasify FZCO cannot be and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.
You acknowledge you are responsible for all activity and content such as photos, images, videos, written content, audio files, code, information, or data uploaded, collected, generated, stored, displayed, distributed, transmitted or exhibited on or in connection with your Account.
10. Copyright Policy
We respect intellectual property rights and respond to claims that Content posted on the Service infringes copyright or other intellectual property rights. To submit a copyright claim, contact contact@kreezalid.com with details of the alleged infringement.
You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing your copyright.
11. Intellectual Property
The Service and its original content are and remain the exclusive property of Saasify FZCO and its licensors. Unauthorized reproduction, duplication, or exploitation of any part of the Service is prohibited.
The Service is protected by copyright, trademark, and other laws of both the France and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Saasify FZCO.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by North Gang SAS.
You agree not to purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use Kreezalid or Kreezalid trademarks and/or variations and misspellings thereof.
12. Links To Other Websites
Our Service may contain links to third-party websites. Saasify FZCO has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party sites.
You further acknowledge and agree that Saasify FZCO shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
13. Termination
We may terminate or suspend your account immediately for any reason, including breach of these Terms. Upon termination, your marketplace will be taken offline, and Account access will cease.
14. Limitation Of Liability
In no event shall Saasify FZCO, its directors, employees, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
In no event shall Saasify FZCO, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Saasify FZCO does not warrant that the Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You may not use the Service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws), the laws applicable to you in your customer’s jurisdiction. You will comply with all applicable laws and regulations in your use of the Service.
15. Disclaimer
Your use of the Service is at your own risk. The Service is provided "AS IS" without any warranties, express or implied.
The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Saasify FZCO its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will
be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
16. Governing Law
These Terms are governed by the laws of Dubai, United Arab Emirates, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
17. Changes
We reserve the right to modify these Terms. If a revision is material, we will provide at least 30 days' notice. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.